Improve Patient Satisfaction, Office Operations, and Overall Efficiency. Professional Answering Services for Doctors and Healthcare Organizations.

Medical Call Answering — HIPAA Compliant

A1 Professional is the one-stop destination for many healthcare organizations and medical professionals looking for reliable HIPAA compliant call answering services. We support the needs of our healthcare clients with professional patient support services where our live telephone secretaries answer calls on behalf of any medical practice.

We work remotely and assist healthcare professionals with telephone answering, 24/7 live answering, after-hours support and other custom call answering solutions.

HIPAA Compliant Answering Service For Healthcare/Medical Practices

If you are a healthcare professional, you can now work with us and get a full suite of telephone answering services. Our warm, friendly, and professional patient service experts have advanced knowledge and vast experience in medical telephone answering. We are fully HIPAA compliant and able to handle your patients’ data in accordance with the Health Insurance Portability and Accountability laws.

Our variety of medical answering services include but are not limited to the following:

  • Flexible call management packages with custom operator responses based on client’s script.
  • Non-urgent call management.
  • Appointment scheduling and confirmations.
  • Experienced and bilingual agents trained to provide a excellent patient service.
  • HIPAA compliant telephone answering that adheres to the latest standards.
  • Advanced call reporting and analytics.

All of our telephone secretaries are based in the United States – offering bilingual support and covering every time zone. You won’t miss a call with us, because you get 24/7 telephone support for your medical facility or practice.

Our healthcare answering services allow medical professionals to improve their reputation, get professional support, and increase awareness among their patients, reassuring them that they are available to address their concerns and needs at any time.

Medical Answering Service & Healthcare Call Center Services

A1 Professional’s telephone secretaries are trained to respond to calls of any nature. We completely understand traumas faced by patients in crisis, or their challenges in coping with treatment.

With us, you can get streamlined patient monitoring, 24/7 answering services, after-hours support, automated routing, appointment scheduling, and secure communication. Our services extend beyond value-based care and are one of the best ways to grow your medical practice and enhance patient satisfaction.

Best Healthcare Answering Service

You can opt-in for our call and message routing services to help eliminate errors and interruptions during patient appointments while getting reliable after-hours call management too. We have been working with multiple healthcare providers throughout the U.S., ensuring that their organizations  are accessible 24/7/365. 

If you are ready to make most of your telephone answering, you can contact us today to see how we can assist your healthcare organization or medical practice with high-quality telephone answering support. Our call center services are available for healthcare facilities and organizations of all sizes, regardless of location. 

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Here's Why People Love Working With Us
A1 Professional is the perfect name for them because they are a huge help to our business to make us have a very professional presence to our potential and existing customers. Can't thank them enough for helping us!
Chris D.
The entire staff at A1 Professional Answering Service at Lafayette have been the MOST courteous, respectful and last, but not least, accurate in handling my company's business phones while I'm away from the phone for a short minute or after-hours. Exceptional company to have answering your phones!
Brenan B.